Making Safeguarding Personal


The Making Safeguarding Personal approach is embedded in the Care Act 2014. It promotes a person-led way of working together. That means involving the person deemed to be at risk from the outset of supporting them and to work with them in an outcome focused way, establishing the desired outcomes of the person in a way that enhances and supports their involvement, choice and control as well as improving their quality of life, well-being and safety.

Making Safeguarding Personal needs to ensure that the views of the adult at risk of abuse or neglect are central to any action or inaction.  It is about understanding what they want to happen and how they want it to happen (this may differ to what professionals might think is right).

Making Safeguarding Personal requires an individualised approach to adult safeguarding work by keeping the person at the forefront of all intervention. It is essential to ensure that the person is central and in control throughout working with them – What do they want? What do they need? How can you help?

Before any action is taken, it is important to discuss the views, wishes, feelings and beliefs of the person in relation to the risk of harm. People should be seen as experts and be in control of their own lives, taking into account issues of mental capacity.          


The following six key principles underpin the Making Safeguarding Personal approach and give some examples:


People being supported and encouraged to make their own decisions and informed consent: I am asked what I want as the outcomes from the safeguarding process and these directly inform what happens.


It is better to take action before harm occurs: I receive clear and simple information about what abuse is, how to recognise the signs and what I can do to seek help.


The least intrusive response appropriate to the risk presented: I am sure that the professionals will work in my interest, as I see them and they will only get involved as much as needed.


Support and representation for those in greatest need: I get help and support to report abuse and neglect.  I get help so that I am able to take part in the safeguarding process to the extent to which I want.


Local solutions through services working with their communities.  Communities have a part to play in preventing, detecting and reporting neglect and abuse: I know that staff treat any personal and sensitive information in confidence, only sharing what is helpful and necessary. I am confident that professionals will work together with me to get the best result for me.


Accountability and transparency in delivering safeguarding: I understand the role of everyone involved in my life and so do the professionals involved in the process.